The Challenge

Dufry has experienced rapid growth in recent years, including the acquisition of several companies. As a result of IT environments being merged, it was increasingly difficult for the company to maintain visibility of costs,  especially for its cloud resources.

Delaware North

The Solution

Dufry wanted to set up a cost/profit calculator process to structure its existing cloud resources, and sought the ability to provide reports and cost optimization recommendations to management on a regular basis.

Cloudreach onboarded Dufry to our Infrastructure Reliability managed services offering, including Cost Reliability. With our expertise around billing and pricing models offered by cloud service providers, a reliable toolset and a team of financial experts, we developed tagging policies that helped us uncover unused and unnecessary cloud resources. 

Cloudreach delivers a monthly cost report to Dufry on current cloud spend and deviations from the previous month. The report also includes a separate section with cost optimization recommendations for the company’s  AWS infrastructure.


The Outcome

Dufry now has clear visibility of AWS cloud spend and a deeper understanding of how individual resources impact costs. For example, our Cost Reliability service identified a 50% spike in spending over a three-month period for a cloud storage service and  ultimately reduced costs by 66%.

Cloudreach continues to work with Dufry to ensure its AWS infrastructure is optimized for cost, security, reliability, availability, and scale.

About the Customer

Dufry is a Swiss-based global travel retailer founded in 1865.  With over 2000 duty-free and duty-paid stores in airports, railway stations, and other travel hubs, Dufry operates in over 60 countries around the globe and employs more than 30,000 people.