The Challenge

This large London borough partners with a neighboring borough to deliver local, corporate, IT, and other services to 268,553 residents. In an effort to modernize, the borough sought to develop a cloud landing zone that links to their internal networks and conforms to their governance policies.

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The Solution

Cloudreach developed an Azure Reference Architecture, established a Cloud Governance Policy and built an Azure Landing Zone to deliver security, scalability and seamless integration with the borough’s on-premise systems.

Throughout the Azure migration, we conducted interviews and workshops with stakeholders from all business units, enabling them to upskill in new areas and contribute to design decisions.

Cloudreach continues to provide ongoing managed services to ensure the borough can deliver 100% uptime, implement cost optimization activities and deploy new departmental applications with high quality at speed.

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The Outcome

By providing the Council with an Azure blueprint architecture that can confidently support official and official sensitive workloads, the Council is now in a position to drive forward with the delivery of online citizen services and propel the council into a 24 x 7 service model.

In time, as services are fully migrated to the cloud and the on-premises services can be turned off, the Council will benefit from the cost advantages of the pay-per-use infrastructure together with the agility already provided by cloud. Cloudreach continues to deliver ongoing Managed Services to ensure RBKC can deliver 100% uptime and implement cost optimization activities over time.

Requests from departments to deploy new applications were backlogged due to an inability to provide infrastructure at speed and at a quality level that supported the operational requirements of the new system. We had to do this in a responsible way by paying attention to the National Cyber Security Centre’s 14 Cloud Principles, and by using industry experts who understood best practice.”

Head of Enterprise IT Governance for the Bi-Borough Council

London Borough

The London Borough is now in a position to drive forward with the delivery of online citizen services and adopt a 24 x 7 service model. 

The Library app was the first to be migrated and now has a robust management structure, role-based access control and security policies.

As more services are fully migrated to the cloud, the borough will benefit from the cost advantages of a pay-per-use infrastructure and agility provided by the cloud.